Microsoft Recruiting Freshers (Microsoft Careers)
About us: Microsoft. Come as you are. Do what you love. We’re a global company, located in over 100 countries,but we often act like a startup. We do software — but we also do hardware, services, research, and community outreach. We work hard, but we value work/life balance, and each of us defines what that means to us. So why not explore what we do, where we do it, and what life is really like at Microsoft? You just might be surprised.
Job Location : Bangalore Jobs
Job Description :
Support Engineer
The Role
The EMS Support team will be responsible for delivering Exchange Server support for all Microsoft customers. Utilizing knowledge of the customer environment, they will deliver timely and high quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer. They will effectively manage cases and sub-cases to ensure timely and high quality communication with customers and resolution of all issues.
Responsibilities:
Communicate with corporate customers via telephone, email, and other electronic communications regarding problems.
Analyze problems and develop solutions to meet customer needs; may involve writing custom code.
Participate in case triage meetings to share knowledge with other engineers and develop efficient customer solutions.
Write technical articles and sample programs for Microsoft's knowledge base.
Qualifications, Abilities and Experience should Include:
Experience of Exchange Server (2.3, 2.7, 2010) with active directory.
Designing Implementation and Administration of MS Exchange server 2.7/2010.
Migration from Exchange 2.3 to Exchange 2007 & Exchange 2010
Good General Administration Concepts.
Backup and disaster recovery
Routing/Mail Flow and Set up Installation concepts.
Troubleshoot issues both at the client (Microsoft outlook) and server side.
Critical Exposure areas;
1) Experience on Exchange Server
2) General Administration Concepts
3) Trouble shooting skills
Reporting to: Team Manager
The position requires working in EVENING / NIGHT SHIFTS and provides VOICE-BASED SUPPORT
->Categorised under Freshers Jobs
How to Apply:
Apply Here
About us: Microsoft. Come as you are. Do what you love. We’re a global company, located in over 100 countries,but we often act like a startup. We do software — but we also do hardware, services, research, and community outreach. We work hard, but we value work/life balance, and each of us defines what that means to us. So why not explore what we do, where we do it, and what life is really like at Microsoft? You just might be surprised.Job Location : Bangalore Jobs
Job Description :
Support Engineer
The Role
The EMS Support team will be responsible for delivering Exchange Server support for all Microsoft customers. Utilizing knowledge of the customer environment, they will deliver timely and high quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer. They will effectively manage cases and sub-cases to ensure timely and high quality communication with customers and resolution of all issues.
Responsibilities:
Communicate with corporate customers via telephone, email, and other electronic communications regarding problems.
Analyze problems and develop solutions to meet customer needs; may involve writing custom code.
Participate in case triage meetings to share knowledge with other engineers and develop efficient customer solutions.
Write technical articles and sample programs for Microsoft's knowledge base.
Qualifications, Abilities and Experience should Include:
Experience of Exchange Server (2.3, 2.7, 2010) with active directory.
Designing Implementation and Administration of MS Exchange server 2.7/2010.
Migration from Exchange 2.3 to Exchange 2007 & Exchange 2010
Good General Administration Concepts.
Backup and disaster recovery
Routing/Mail Flow and Set up Installation concepts.
Troubleshoot issues both at the client (Microsoft outlook) and server side.
Critical Exposure areas;
1) Experience on Exchange Server
2) General Administration Concepts
3) Trouble shooting skills
Reporting to: Team Manager
The position requires working in EVENING / NIGHT SHIFTS and provides VOICE-BASED SUPPORT
->Categorised under Freshers Jobs
How to Apply:
Apply Here
