Microsoft Recruitment for Freshers (Microsoft Careers)
About us: Microsoft. Come as you are. Do what you love. We’re a global company, located in over 100 countries,but we often act like a startup. We do software — but we also do hardware, services, research, and community outreach. We work hard, but we value work/life balance, and each of us defines what that means to us. So why not explore what we do, where we do it, and what life is really like at Microsoft? You just might be surprised.
Job Location : Bangalore Jobs
Experience: 0-5 yrs (Freshers Jobs)
Job Description :
Position: Premier Field Engineer Job
Premier Field Engineer - Directory
Standard Job Title: Premier Field Engineer
Stock Level: 59
Reports To: PFE Manager
Job Category: Customer Service & Support
Specialty: CORE+AD
Location: Mumbai/Hyderabad
Travel Required: Yes
Job Description:
The purpose of the Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the client and server. The PFE Team supports a diverse variety of technical solutions built with Microsoft technology and products.
The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management. The candidate will provide technical support including product technical workshop/training onsite, as well as via telephone, and electronic media. The PFE also delivers proactive Health Checks (HC) and advisory assistance which involves sharing MS best practices, analyzing the customer environment and setup against the best practices.
Key Responsibilities:
Deliver a high quality customer and partner experience through timely and effective response and resolution to customers. Ensure the success of Microsoft products within customers' IT operations by providing deep technical skills for proactive and reactive delivery that involve technically complex or politically sensitive situations in large, enterprise-scale environments.
Provides strategic vision and guidance for successful implementation of customer solutions through developed trusted advisor relationships and successful integration of Microsoft products into customer engagements.
Collaborate with internal groups and teams, partners, industry, etc.
Candidate Profile:
Candidates must have exceptional customer service, problem solving, technical writing, and communication skills, and the ability to work in a team environment. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level as well as convey technical concepts to non-technical individuals. Must possess the ability to work with minimal supervision and operate as a self-contained business unit within the PFE team. Must have the ability to work independently and as part of a team. Strong organization, time management, project management and negotiation skills are essential.
Candidate should have the ability to acquire knowledge from a variety of sources regarding related Microsoft technologies. And also have the ability to effectively communicate with customer managers / executives on technical / business issues.
Educational Qualification and Experience:
The ideal candidate will have a B.E degree or equivalent. The candidate should have up to 5 years of product support experience or the equivalent in work experience. MCSE, MCTS, ITIL or other applicable advanced certification is strongly preferred.
Five or more years’ experience in Systems support or I.T. consulting or five or more year’s industry experience with Microsoft products are required.
Ideal PFE skill set is grounded in a solid understanding of the Microsoft Windows platform. From this foundation, the PFE position is exposed to many technologies. Candidates must have a solid understanding of client/server, networking, and Internet technology fundamentals.
Windows Architecture (server and client)
Windows performance & memory troubleshooting
Strong troubleshooting skills and experience
Windows patching & WSUS
Fundamental networking knowledge - IP, DHCP, DNS, WINS, routing etc
Microsoft Deployment Technologies (MDT/WDS)
Knowledge of Microsoft server / failover clustering
Knowledge of hardware virtualization technologies
Areas of knowledge and proficiency should include, but are not limited to, DNS, Active Directory (architecture, design, replication, group policies, FRS, disaster recovery and troubleshooting); routing/transport, storage capacity planning, design/architecture and performance troubleshooting
In addition to this candidate must also possess sound knowledge of TCP/IP and other protocols including use of troubleshooting tools - scripting skills, resource kit diagnostic tools and packet sniffers and\or Netmon.
Candidates must possess current passport or be able to obtain passport within 60 days of hire. This job would require you to travel and at times will require 24x7 availability.
Join the Microsoft Premier Field Engineering organization TO LEAD and SERVE OUR CUSTOMERS and TO MAKE A DIFFERENCE as THEY REALIZE THEIR FULL POTENTIAL THROUGH SOFTWARE AND SERVICES.
How to Apply:
Apply Here
About us: Microsoft. Come as you are. Do what you love. We’re a global company, located in over 100 countries,but we often act like a startup. We do software — but we also do hardware, services, research, and community outreach. We work hard, but we value work/life balance, and each of us defines what that means to us. So why not explore what we do, where we do it, and what life is really like at Microsoft? You just might be surprised.Job Location : Bangalore Jobs
Experience: 0-5 yrs (Freshers Jobs)
Job Description :
Position: Premier Field Engineer Job
Premier Field Engineer - Directory
Standard Job Title: Premier Field Engineer
Stock Level: 59
Reports To: PFE Manager
Job Category: Customer Service & Support
Specialty: CORE+AD
Location: Mumbai/Hyderabad
Travel Required: Yes
Job Description:
The purpose of the Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the client and server. The PFE Team supports a diverse variety of technical solutions built with Microsoft technology and products.
The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management. The candidate will provide technical support including product technical workshop/training onsite, as well as via telephone, and electronic media. The PFE also delivers proactive Health Checks (HC) and advisory assistance which involves sharing MS best practices, analyzing the customer environment and setup against the best practices.
Key Responsibilities:
Deliver a high quality customer and partner experience through timely and effective response and resolution to customers. Ensure the success of Microsoft products within customers' IT operations by providing deep technical skills for proactive and reactive delivery that involve technically complex or politically sensitive situations in large, enterprise-scale environments.
Provides strategic vision and guidance for successful implementation of customer solutions through developed trusted advisor relationships and successful integration of Microsoft products into customer engagements.
Collaborate with internal groups and teams, partners, industry, etc.
Candidate Profile:
Candidates must have exceptional customer service, problem solving, technical writing, and communication skills, and the ability to work in a team environment. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level as well as convey technical concepts to non-technical individuals. Must possess the ability to work with minimal supervision and operate as a self-contained business unit within the PFE team. Must have the ability to work independently and as part of a team. Strong organization, time management, project management and negotiation skills are essential.
Candidate should have the ability to acquire knowledge from a variety of sources regarding related Microsoft technologies. And also have the ability to effectively communicate with customer managers / executives on technical / business issues.
Educational Qualification and Experience:
The ideal candidate will have a B.E degree or equivalent. The candidate should have up to 5 years of product support experience or the equivalent in work experience. MCSE, MCTS, ITIL or other applicable advanced certification is strongly preferred.
Five or more years’ experience in Systems support or I.T. consulting or five or more year’s industry experience with Microsoft products are required.
Ideal PFE skill set is grounded in a solid understanding of the Microsoft Windows platform. From this foundation, the PFE position is exposed to many technologies. Candidates must have a solid understanding of client/server, networking, and Internet technology fundamentals.
Windows Architecture (server and client)
Windows performance & memory troubleshooting
Strong troubleshooting skills and experience
Windows patching & WSUS
Fundamental networking knowledge - IP, DHCP, DNS, WINS, routing etc
Microsoft Deployment Technologies (MDT/WDS)
Knowledge of Microsoft server / failover clustering
Knowledge of hardware virtualization technologies
Areas of knowledge and proficiency should include, but are not limited to, DNS, Active Directory (architecture, design, replication, group policies, FRS, disaster recovery and troubleshooting); routing/transport, storage capacity planning, design/architecture and performance troubleshooting
In addition to this candidate must also possess sound knowledge of TCP/IP and other protocols including use of troubleshooting tools - scripting skills, resource kit diagnostic tools and packet sniffers and\or Netmon.
Candidates must possess current passport or be able to obtain passport within 60 days of hire. This job would require you to travel and at times will require 24x7 availability.
Join the Microsoft Premier Field Engineering organization TO LEAD and SERVE OUR CUSTOMERS and TO MAKE A DIFFERENCE as THEY REALIZE THEIR FULL POTENTIAL THROUGH SOFTWARE AND SERVICES.
How to Apply:
Apply Here
