Vodafone Hiring Associates

Vodafone Hiring Associates

Job Location :  Ahmedabad, Gujarat

Experience: 0-1 Yrs 

Job Description :
Role purpose:

Key accountabilities (Role Description)
Would be responsible for handling queries/complaints/feedback on the calls for the Retail Stores in Ireland.
Dealing with customer’s with the closed account and resolving the issues
Handling several admin queues with a separate time frame for all the queues.
Approving/rejecting the applications for the New Connections for the customers applying for a handset with analytical reasoning within the stipulated time frame for the queue.
The role require to work in shifts

Desired Profile:
Essential – Strong communication skills/Decision making capability/Customer service/Flexible working in 24/7 atmosphere

Desired – Analytical Skills
Minimum 1 year of experience in the BPO industry with a calling profile.

Behavioural/ Personality Specifications required:
·         Communication - Strong Communication skills – Verbal/Written
·         Leadership/ Team Handling experience - None
·         Language skills - English

How to Apply: 
Apply Here


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