HP Hiring Freshers
Job Location : Bangalore Jobs
Experience: Freshers
Job Description:
Server Support Engineer
Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user’s contacts and proactive notification systems.
Respond to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical).
High energy team player
Leads and /or provides expertise to functional project teams and may participate in cross-functional initiatives.
Responsibilities:
Resolving technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification system for Industry Standard Servers and related products
Assisting end users to avoid or reduce problem occurrences
Work in 24x7 environment, supporting customers worldwide(AME, EMEA, APJ)
Adding case resolution to Knowledge Management System
Engaging support as needed to ensure SLA demands are met
Qualifications
Education and Experience Required:
· Graduate or equivalent
· Typically requires 10+2+3/5 years regular college level education
Knowledge and Skills Required:
· Excellent verbal and written communication skills in language to be supported
· Experience in troubleshooting in a technical environment
· Excellent analytical and problem solving skills
How to Apply:
Apply here
Job Location : Bangalore Jobs
Experience: Freshers
Job Description:
Server Support Engineer
Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user’s contacts and proactive notification systems.
Respond to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical).
High energy team player
Leads and /or provides expertise to functional project teams and may participate in cross-functional initiatives.
Responsibilities:
Resolving technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification system for Industry Standard Servers and related products
Assisting end users to avoid or reduce problem occurrences
Work in 24x7 environment, supporting customers worldwide(AME, EMEA, APJ)
Adding case resolution to Knowledge Management System
Engaging support as needed to ensure SLA demands are met
Qualifications
Education and Experience Required:
· Graduate or equivalent
· Typically requires 10+2+3/5 years regular college level education
Knowledge and Skills Required:
· Excellent verbal and written communication skills in language to be supported
· Experience in troubleshooting in a technical environment
· Excellent analytical and problem solving skills
How to Apply:
Apply here
