HCL Walkin for Freshers (HCL Careers)
About us: HCL is a $5.3 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India's original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 71,000 professionals of diverse nationalities, who operate from 29 countries including over 500 points of presence in India. HCL has partnerships with several leading Global 1000 firms, including leading IT and Technology firms. See Here all HCL Jobs in India for Freshers 2014-2015 and Experienced.
Job Location : Walkins in Noida
Experience : 0-5 yrs (Freshers Walkin)
Openings: 50
Job Description :
Role's and Responsibilities:
1. Take responsibility for owning and resolving customer issues ensuring that an exceptional customer experience is delivered on every contact. (Customer Connected)
2. Quickly identify customer dissatisfaction and take every opportunity to apologise, recover the Customers' perception of BT and deliver an outstanding experience. (Customer Connected)
3. Be confident and enthusiastic about delivering an excellent level of service and support to Customers, colleagues and the business. (Heart)
4. To be responsible for own actions and decisions in order to protect BTs Bottom Line. (Bottom Line)
Make things simple for the Customer, and the business, by using common sense and clear & concise communication. (Straightforward)
5. Demonstrate excellent knowledge of Tech Expert products, process & procedure and take every opportunity to share or feedback relevant information (Coaching for Performance)
Benefits with HCL
1. Pickup and Drop by AC cabs
2. Biannual Appraisal
3. Growth Opportunities within HCL BSERV and other divisions of HCL through IJP
4. Overtime allowance.
5. Process allowance over and above the CTC
Desired:
1. Graduate/Under Graduate, Drop Out (Any stream)
2. Highly confident communicators with excellent interactive ability
3. Tailors tone and communication style to the customers needs
4. Speaks standard business English in a neutral accent with no mother tongue influence.
5. Keyboard & PC Literate (Knowledge of keyboard and mouse, Navigation of system applications with data input)
6. User level knowledge of Microsoft operating systems is required, including simple networking and wireless
7. User level knowledge of Apple Mac operating systems or ability to learn is desired
8. Advanced diagnostics experience with Microsoft and Apple products is an advantage
->Categorised under BPO Jobs
Walk-in Details:
22nd Jan to 24th Jan 2014
11am to 4pm
PLEASE CARRY COPY OF YOUR RESUME , 1 PASSPORT SIZE PHOTOGRAPH
CONTACT PERON - Harsh Raj Jain
CONTACT NUMBER-18001023553
Venue:
HCL Technologies
A-22, Sector-60
Noida
About us: HCL is a $5.3 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India's original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 71,000 professionals of diverse nationalities, who operate from 29 countries including over 500 points of presence in India. HCL has partnerships with several leading Global 1000 firms, including leading IT and Technology firms. See Here all HCL Jobs in India for Freshers 2014-2015 and Experienced.Job Location : Walkins in Noida
Experience : 0-5 yrs (Freshers Walkin)
Openings: 50
Job Description :
Role's and Responsibilities:
1. Take responsibility for owning and resolving customer issues ensuring that an exceptional customer experience is delivered on every contact. (Customer Connected)
2. Quickly identify customer dissatisfaction and take every opportunity to apologise, recover the Customers' perception of BT and deliver an outstanding experience. (Customer Connected)
3. Be confident and enthusiastic about delivering an excellent level of service and support to Customers, colleagues and the business. (Heart)
4. To be responsible for own actions and decisions in order to protect BTs Bottom Line. (Bottom Line)
Make things simple for the Customer, and the business, by using common sense and clear & concise communication. (Straightforward)
5. Demonstrate excellent knowledge of Tech Expert products, process & procedure and take every opportunity to share or feedback relevant information (Coaching for Performance)
Benefits with HCL
1. Pickup and Drop by AC cabs
2. Biannual Appraisal
3. Growth Opportunities within HCL BSERV and other divisions of HCL through IJP
4. Overtime allowance.
5. Process allowance over and above the CTC
Desired:
1. Graduate/Under Graduate, Drop Out (Any stream)
2. Highly confident communicators with excellent interactive ability
3. Tailors tone and communication style to the customers needs
4. Speaks standard business English in a neutral accent with no mother tongue influence.
5. Keyboard & PC Literate (Knowledge of keyboard and mouse, Navigation of system applications with data input)
6. User level knowledge of Microsoft operating systems is required, including simple networking and wireless
7. User level knowledge of Apple Mac operating systems or ability to learn is desired
8. Advanced diagnostics experience with Microsoft and Apple products is an advantage
->Categorised under BPO Jobs
Walk-in Details:
22nd Jan to 24th Jan 2014
11am to 4pm
PLEASE CARRY COPY OF YOUR RESUME , 1 PASSPORT SIZE PHOTOGRAPH
CONTACT PERON - Harsh Raj Jain
CONTACT NUMBER-18001023553
Venue:
HCL Technologies
A-22, Sector-60
Noida
