Amazon.com Recruiting Tech Support Analyst (Amazon Careers)
About us: Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
Job Location : Jobs in Chennai
Experience: 2-4 years (Jobs for 2 years Experience)
Job description:
Sr. TSAs are strong technical resources who will understand the technical nuances involved in developing and delivering light weight operational tools. They will also be responsible for configuring and maintaining the end user tools. They will actively contribute towards developing new features and also on improving the existing functionality of the system which will in turn deliver higher business impact. A successful STSA will liaise with multiple technical and operational teams to gather new requirements , understand existing problems and comes up with technical solutions.
A fine fit to this role will require
è Hands on Coding Skills and Technical Aptitude
è Very good problem solving and deep diving skills
è Ability to understand/approach the problem from all perspectives
è Unprecedented focus towards metrics and operational excellence
è Highly proficient technical debugging skills
è Sustained focus on results and details
è Ticket Management Experience (SLAs, TATs, Queuing etc…)
è Has relentlessly high standards (never satisfied with the status quo)
è Ability to solve operational issues using technology
è Creative and innovative
è Ability to mentor resources and develop new processes to improve operational efficiency
è Fairly strong cross functional verbal and written communication skills
Duties include, but are not limited to:
è Ownership of one or more operational tools or components
è Owns and drives functional improvement projects
è Collection and presentation of relevant application performance statistics
è Release and Deployment of configurations to the production/test environment
è Performs entry-level programming tasks associated with the configuration, debugging, and support of software applications and tools in a particular domain area.
Basic Qualifications
B.E / B.Tech in Computer Science or Information Technology
At least 2 - 4 years of experience in Coding / Level 3 Support
Experience in Java or open source based technologies. Understanding of XML based applications.
Experience in technologies like HTML, Struts, Spring, Web services, APIs, Swing, SWT etc.
Detailed knowledge of the UNIX/Linux operating system commands and tools
Detailed knowledge and hands on MySQL / MSSQL / Oracle experience needed
Demonstrated skill and passion for problem solving and operational excellence.
->Categorised under Technical Analyst Jobs
How to Apply:
Apply Here
About us: Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.Job Location : Jobs in Chennai
Experience: 2-4 years (Jobs for 2 years Experience)
Job description:
Sr. TSAs are strong technical resources who will understand the technical nuances involved in developing and delivering light weight operational tools. They will also be responsible for configuring and maintaining the end user tools. They will actively contribute towards developing new features and also on improving the existing functionality of the system which will in turn deliver higher business impact. A successful STSA will liaise with multiple technical and operational teams to gather new requirements , understand existing problems and comes up with technical solutions.
A fine fit to this role will require
è Hands on Coding Skills and Technical Aptitude
è Very good problem solving and deep diving skills
è Ability to understand/approach the problem from all perspectives
è Unprecedented focus towards metrics and operational excellence
è Highly proficient technical debugging skills
è Sustained focus on results and details
è Ticket Management Experience (SLAs, TATs, Queuing etc…)
è Has relentlessly high standards (never satisfied with the status quo)
è Ability to solve operational issues using technology
è Creative and innovative
è Ability to mentor resources and develop new processes to improve operational efficiency
è Fairly strong cross functional verbal and written communication skills
Duties include, but are not limited to:
è Ownership of one or more operational tools or components
è Owns and drives functional improvement projects
è Collection and presentation of relevant application performance statistics
è Release and Deployment of configurations to the production/test environment
è Performs entry-level programming tasks associated with the configuration, debugging, and support of software applications and tools in a particular domain area.
Basic Qualifications
B.E / B.Tech in Computer Science or Information Technology
At least 2 - 4 years of experience in Coding / Level 3 Support
Experience in Java or open source based technologies. Understanding of XML based applications.
Experience in technologies like HTML, Struts, Spring, Web services, APIs, Swing, SWT etc.
Detailed knowledge of the UNIX/Linux operating system commands and tools
Detailed knowledge and hands on MySQL / MSSQL / Oracle experience needed
Demonstrated skill and passion for problem solving and operational excellence.
->Categorised under Technical Analyst Jobs
How to Apply:
Apply Here
