American Express India Hiring Freshers

American Express India Recruiting Freshers (American Express India Careers)


Job Location : Jobs in Gurgaon

Experience : 0 - 5 Years (Freshers Jobs)

Job Description :
American Express invites immediate applications to below shown positions.
A brief of the responsibility as well the desired profile required have been shown below.

Job Description for Credit & Collect-Credit Specialist: 

Key responsibilities include but is not limited to the following:
Ensure maximum recovery on Card Members accounts through inbound/ outbound telephone contact.
Analyze risk on customer accounts, making sound decisions to ensure recovery while maintaining high customer satisfaction levels.
Adherence To Quality And Compliance Guidelines.

Desired Profile:

Graduate with 1-3 years of experience.
Excellent Interpersonal, Relationship Building, Presentation & Communication Skills (Written & Verbal).
Should possess sound Analytical, Decision Making and Problem Solving Skills.
Proficiency in MS Office - Excel, PowerPoint and Word preferred.
Change Management Ability & self motivating skills.
Demonstrated ability to work effectively within a team environment as well as independently
5 days working - 24* 7 work environment

Benefits:

Best in class Salary & benefits + High incentives.
Both Side cab facility is available (Home pick & drop)

Job Description for Customer Care Professionals: 
Key responsibilities include but is not limited to the following:

Provide Superior Customer Experience On Calls To Consumer Card Members.
Resolve All Customer Queries And Follow Established Procedures As Appropriate.
Provide Alternatives And Apply Call Handling Skills To Ensure Best Possible Solutions And First Call Resolution To Card Members.
Adherence To Quality And Compliance Guidelines.

Desired Profile:
Graduate with 1-3 years of experience.
(Incumbents who have passed out their 12th Grade in 2010 and before and are no longer pursuing Graduation may also apply)
Excellent Interpersonal, Relationship Building, Presentation & Communication Skills (Written & Verbal).
Should possess sound Analytical, Decision Making and Problem Solving Skills.
Proficiency in MS Office - Excel, PowerPoint and Word preferred.
Change Management Ability & self motivating skills.
Demonstrated ability to work effectively within a team environment as well as independently
5 days working - 24* 7 work environment

Benefits:
Best in class Salary & benefits + High incentives.
Both Side cab facility is available (Home pick & drop)
->Categorised under Customer Care Jobs

How to Apply: Send resumes to Kirti Khattar- 8860327040
Email ID - kirti.khattar@aexp.com


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