ING Vysya Bank Walkin for Freshers (ING Vysya Bank Recruitment)
About us: ING Vysya Bank Ltd is a premier private sector bank with retail, private and wholesale banking platforms that serve over two million customers. With 80 years of history in India and leveraging ING’s global financial expertise, the bank offers a broad range of innovative and established products and services, across its 527 branches. The bank, which has close to 10,000 employees, is also listed in Bombay Stock Exchange Limited and National Stock Exchange of India Limited. ING Vysya Bank was ranked among top 5 Most Trusted Brands among private sector banks in India in the Economic Times Brand Equity – Neilsen survey 2011.
Job Location : Walkins in Bangalore
Experience: 0-3 yrs (Freshers Walkin)
Job Description :
Phone Banking Officer
Exciting Opportunities for Freshers with ING Vysya Bank!!!!
EXPECTED END RESULTS MAJOR ACTIVITIES
1. Handling Customer calls regarding various queries Providing account information
Blocking and reissuing cards
Activation of card that is temporarily blocked
Cheque book requests
Statement requests
DD requests
ATM Pin / TPin / mibank Pin requests
Mibank ID activation / reactivation / deactivation
Phone number updation
Email ID updation
SMS alert registration
Product/Process Query handling
Responding to queries on Demat (T-1 data)
Responding to queries on Consumer Finance
Cross-selling
2. Assure Call Quality Answer calls in a courteous manner
Answer calls within one ring
Complaint logging ,tracking and closing
3. Process improvement Identify steps in work processes
Identify improvement opportunities and propose timely suggestions
Walk in to the below mentioned venue between 26th May to 31st May 2014 from 10 AM to 5 PM
Carry your updated CV along with all documents and 2 passport size photos with PAN card Copy.
Venue: ING Vysya Bank
#22, Hara Chambers
K.H Road (Double Road)|
Bangalore- 560027
Contact Person- Supriya
Next to Grand Pavilion Hotel
Job Location : Walkins in Bangalore
Experience: 0-3 yrs (Freshers Walkin)
Job Description :
Phone Banking Officer
Exciting Opportunities for Freshers with ING Vysya Bank!!!!
EXPECTED END RESULTS MAJOR ACTIVITIES
1. Handling Customer calls regarding various queries Providing account information
Blocking and reissuing cards
Activation of card that is temporarily blocked
Cheque book requests
Statement requests
DD requests
ATM Pin / TPin / mibank Pin requests
Mibank ID activation / reactivation / deactivation
Phone number updation
Email ID updation
SMS alert registration
Product/Process Query handling
Responding to queries on Demat (T-1 data)
Responding to queries on Consumer Finance
Cross-selling
2. Assure Call Quality Answer calls in a courteous manner
Answer calls within one ring
Complaint logging ,tracking and closing
3. Process improvement Identify steps in work processes
Identify improvement opportunities and propose timely suggestions
Walk in to the below mentioned venue between 26th May to 31st May 2014 from 10 AM to 5 PM
Carry your updated CV along with all documents and 2 passport size photos with PAN card Copy.
Venue: ING Vysya Bank
#22, Hara Chambers
K.H Road (Double Road)|
Bangalore- 560027
Contact Person- Supriya
Next to Grand Pavilion Hotel
