IBM Walkin for Freshers

IBM Walkin for Freshers (IBM Careers)


Job Location : Walkins in BangaloreWalkins in Hyderabad/Secunderabad

Experience: 0-2 yrs (Freshers Walkin)

Job Description
Providing Voice, Email & Chat support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
# Remote Infrastructure support delivery
# perform problem cause analysis
# Resolve routine customer problem
# Ability to Identify Opportunity & Implement Process Improvements
# has technical experience and skills in the areas of problem determination, creativity and analysis.
# Ability to meet a set of defined account agent productivity measurements.
# Understanding of operating systems

Additional Information
# working in Rotational shifts is a mandate. Candidates applying and selected for the job will be expected to work in Rotational shifts - including evening and night shifts. Shifts will 24x7 in nature and can vary depending on geographies supported.

Desired Profile
Eligibility Criterion

Freshers/ (Experienced up to 4yrs)
Bachelor's Degree/ Diploma (12+3) -15 Years education Mandatory.
Fluency in Communications Skills (both spoken and written)/ soft skills

Excellent Communication skills


WEEK DAYS
Interview Date & Time: - 
Timings: - 11.00AM to 04.00PM
Venue Details: - Daily events on all working days .
IBM India Private Limited, Embassy Golf Links . D Block . Bangalore 560071
Or

IBM India Pvt Ltd, IBM Tower, 3B, MindSpace, Survey No. 64, APIIC Software Layout, Madhapur, Hyderabad-560081

Contact Person: - Vinay/ Yogendra/ Shravan

On Weekends
10 AM till 2.00 PM
IBM India Private Limited, Embassy Golf Links . D Block . Bangalore 560071

Or

IBM India Pvt Ltd, IBM Tower, 3B, MindSpace, Survey No. 64, APIIC Software Layout, Madhapur, Hyderabad-560081

MANDATORY DOCUMENTS TO BE CARRIED WITH THE CANDIDATES
Updated Resume
Copy of this Job Posting is Mandatory
Photo Id proof (PAN Card or Passport or Voter's Card or Driving License or Adhar card) Original

Note: The following step is mandatory
To take your candidature further, Pl register or create an account by clicking the below mentioned link and apply for this Job Requisition - GPS-0646621 and upload your CV and Photo Id proof.
https:// jobs3.netmedia1.com/ cp/ faces/ job_search


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