HCL Hiring Any Graduates (HCL Careers)
Job Location : Jobs in Hyderabad / Secunderabad
Openings: 20
Experience : 1-5 yrs (Jobs for 1 Year Experience)
Job Description :
HCL Bserv is hiring Product / Technical support Engineer
Product / Technical support with knowledge of HTML, Java script and CSS ( added advantage)
Experience in Product / Technical support Knowledge in HTML, Java Script and CSS.
Investigate and troubleshoot issues related to end to end usage of advertisement operations tool.
Experience in email support an solving the technical issue by step by step process.
Provide email based technical support to clients in different geos - 24*7
Follow the workflow & adhere to SLAs - TFR, TRT, TAT, and FCR
Maintain high customer satisfaction
Help with research and troubleshooting of tough tickets
Knowledge Gap Reduction
Process improvement & Escalations management
Product support/Application Support experience
Good Communication skills
Troubleshooting the issues related to ad servicing
Night Shift Mandate
Qualification Any Graduate
->Categorised under Technical Support Jobs
How to Apply: Send your resumes to
vinoth.rajagopal@hcl.com
Openings: 20
Experience : 1-5 yrs (Jobs for 1 Year Experience)
Job Description :
HCL Bserv is hiring Product / Technical support Engineer
Product / Technical support with knowledge of HTML, Java script and CSS ( added advantage)
Experience in Product / Technical support Knowledge in HTML, Java Script and CSS.
Investigate and troubleshoot issues related to end to end usage of advertisement operations tool.
Experience in email support an solving the technical issue by step by step process.
Provide email based technical support to clients in different geos - 24*7
Follow the workflow & adhere to SLAs - TFR, TRT, TAT, and FCR
Maintain high customer satisfaction
Help with research and troubleshooting of tough tickets
Knowledge Gap Reduction
Process improvement & Escalations management
Product support/Application Support experience
Good Communication skills
Troubleshooting the issues related to ad servicing
Night Shift Mandate
Qualification Any Graduate
->Categorised under Technical Support Jobs
How to Apply: Send your resumes to
vinoth.rajagopal@hcl.com
