Tech Mahindra Walkin for Techical Support
About us: Tech Mahindra has proven full-service expertise for multiple industries including Insurance & Healthcare, Pharma, Banking & Finance, Manufacturing & Automobile, Media & Telecom, Animation and Energy & Power. Among the services we offer are Claims Processing, Policy Issuance and Premium Accounting. We also offer front office services like Contact Centers for Customer Service, Product Support and Helpdesk services. Additionally, we offer back office processes in the areas of Accounting, HR and other transaction-intensive activities.
As the world's first eSCM Level 4 BPO service provider, our global delivery standards have resulted in multiple long-standing client relationships with Fortune 500 companies, besides giving us a clear differentiation in the marketplace.
Job Location : Hyderabad / Secunderabad
Experience: 0-3Yrs
Job description and activities involved
In this role it is expected that the Technical Support Associate answers calls from customers requiring assistance.
Each call will last on an average minutes and will comprise diagnosis of the problem and troubleshooting.
Each call is expected to end in complete resolution for the customer.
The Customer Support Associate needs to use defined escalation path at appropriate times for timely customer issue resolution.
The associate needs to have a clear understanding of the support policies & Call quality requirements and should be able to deliver appropriate solution ensuring customer satisfaction.
Typing skill minimum 30wpm.
Flexible to work in Nite Rotation shifts.
Qualification : 10+2, Graduation B.Com, B.Sc, B.A, B.Tech
For any quries call on ( +91-7702999204)
Voice Process technical support (ISP).
Openings for Experienced and Fresher.
Experienced in any voice process can also apply
Special drive for freshers 10+2, B.Com, B.Sc, B.A, B.Tech
looking for immediate joinee or max 30 days.
Carry One Updated Resume, Two Passort Size Photos, One Govt Valid Id Proof (Original) and copy of this job post mandatory
Contact Person :Uday
Interview Venue:
Mahindra Satyam BSG Ltd.,
Special Economic Zone
Ground Floor, Tower SEZ,
Hitech City, Beside:ORACLE building, OPP:ANANTH TECHNOLOGIES
Madhapur, Hyderabad
Walk-in Interview Date - 15th-20th July 2013
Walk-in Interview Time: 09 AM onwards
As the world's first eSCM Level 4 BPO service provider, our global delivery standards have resulted in multiple long-standing client relationships with Fortune 500 companies, besides giving us a clear differentiation in the marketplace.
Job Location : Hyderabad / Secunderabad
Experience: 0-3Yrs
Job description and activities involved
In this role it is expected that the Technical Support Associate answers calls from customers requiring assistance.
Each call will last on an average minutes and will comprise diagnosis of the problem and troubleshooting.
Each call is expected to end in complete resolution for the customer.
The Customer Support Associate needs to use defined escalation path at appropriate times for timely customer issue resolution.
The associate needs to have a clear understanding of the support policies & Call quality requirements and should be able to deliver appropriate solution ensuring customer satisfaction.
Typing skill minimum 30wpm.
Flexible to work in Nite Rotation shifts.
Qualification : 10+2, Graduation B.Com, B.Sc, B.A, B.Tech
For any quries call on ( +91-7702999204)
Voice Process technical support (ISP).
Openings for Experienced and Fresher.
Experienced in any voice process can also apply
Special drive for freshers 10+2, B.Com, B.Sc, B.A, B.Tech
looking for immediate joinee or max 30 days.
Carry One Updated Resume, Two Passort Size Photos, One Govt Valid Id Proof (Original) and copy of this job post mandatory
Contact Person :Uday
Interview Venue:
Mahindra Satyam BSG Ltd.,
Special Economic Zone
Ground Floor, Tower SEZ,
Hitech City, Beside:ORACLE building, OPP:ANANTH TECHNOLOGIES
Madhapur, Hyderabad
Walk-in Interview Date - 15th-20th July 2013
Walk-in Interview Time: 09 AM onwards
