Convergys Freshers Walkin
About us: Convergys Corporation (NYSE: CVG) is a global leader in relationship management, headquartered in Cincinnati, Ohio. We provide solutions that drive more value from the relationships our clients have with their customers. For more than 30 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to marquee clients all over the world. We believe in providing our employees with everything they need in order to keep them happy and satisfied. Be it great careers, excellent growth opportunities, well-deserved remuneration packages or the most coveted work environment. o Serves 26 of Fortune's "Top 50" companies globally o Has been awarded Fortune's Most Admired Company for 9 consecutive years o Has 70,000+ employees across 69 offices across the world In India, Convergys has achieved 10 years of continuous growth & excellence. Convergys has over 10000 team members servicing marquee clients from North America, Australia & UK. It houses a team of "Rocking" talent who work out of 6 locations - 3 in Gurgaon, and in Pune, Mumbai & Bangalore. Know more about Convergys: www.convergys.com
Experience: 0-5 years
Job Location : Bangalore
Experience: Freshers
Job Description :
Walk-in at Convergys for Voice Based Technical Support Proces .
Provide Voice based troubleshooting support to customers over remote software and resolve Technical queries based on customers query.
This can be related to any computer/peripherals related issues.
They will also be responsible for handling customers post registration technical queries, providing post-sale customer service.
Handle general customer queries on Microsoft products and route them to appropriate department.
Help and troubleshoot customers on Install Windows OS.
Help and troubleshoot customers on Installation of Office.
Help and troubleshoot customers on Activation of Windows OS and Office.
Troubleshoot basic Windows OS and Office applications.
Require Tier1 & Tier2 Engineers.
BASIC SKILLS REQUIRED: -
Sound knowledge of Computers and Laptops with good communication skills as it will be a voice based Technical Support, 24/7 Environment and US Shifts.
Sound knowledge of operating systems XP, Vista, Windows 7
Sound knowledge of computer hardware components CPU, Motherboard, RAM, HDD, Modem
Advance troubleshooting skills for At least one of the following Computer Desktop, including Internal Hardware.
One of the Operating systems from the following:- XP, Vista, Windows 7.
Salary up to 15K to 19.5K +24K Joining Bonus + Incentives+ 5 Days Working + Both side Cab Facility + Best BPO Environment.
How to Apply: Please call AKASH NAVAL@ 9873149807 for the Walkin in Schedule
About us: Convergys Corporation (NYSE: CVG) is a global leader in relationship management, headquartered in Cincinnati, Ohio. We provide solutions that drive more value from the relationships our clients have with their customers. For more than 30 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to marquee clients all over the world. We believe in providing our employees with everything they need in order to keep them happy and satisfied. Be it great careers, excellent growth opportunities, well-deserved remuneration packages or the most coveted work environment. o Serves 26 of Fortune's "Top 50" companies globally o Has been awarded Fortune's Most Admired Company for 9 consecutive years o Has 70,000+ employees across 69 offices across the world In India, Convergys has achieved 10 years of continuous growth & excellence. Convergys has over 10000 team members servicing marquee clients from North America, Australia & UK. It houses a team of "Rocking" talent who work out of 6 locations - 3 in Gurgaon, and in Pune, Mumbai & Bangalore. Know more about Convergys: www.convergys.comExperience: 0-5 years
Job Location : Bangalore
Experience: Freshers
Job Description :
Walk-in at Convergys for Voice Based Technical Support Proces .
Provide Voice based troubleshooting support to customers over remote software and resolve Technical queries based on customers query.
This can be related to any computer/peripherals related issues.
They will also be responsible for handling customers post registration technical queries, providing post-sale customer service.
Handle general customer queries on Microsoft products and route them to appropriate department.
Help and troubleshoot customers on Install Windows OS.
Help and troubleshoot customers on Installation of Office.
Help and troubleshoot customers on Activation of Windows OS and Office.
Troubleshoot basic Windows OS and Office applications.
Require Tier1 & Tier2 Engineers.
BASIC SKILLS REQUIRED: -
Sound knowledge of Computers and Laptops with good communication skills as it will be a voice based Technical Support, 24/7 Environment and US Shifts.
Sound knowledge of operating systems XP, Vista, Windows 7
Sound knowledge of computer hardware components CPU, Motherboard, RAM, HDD, Modem
Advance troubleshooting skills for At least one of the following Computer Desktop, including Internal Hardware.
One of the Operating systems from the following:- XP, Vista, Windows 7.
Salary up to 15K to 19.5K +24K Joining Bonus + Incentives+ 5 Days Working + Both side Cab Facility + Best BPO Environment.
How to Apply: Please call AKASH NAVAL@ 9873149807 for the Walkin in Schedule
