iGate Recruiting Associates (iGate Careers)
About us: iGATE is a ~$1 billion organization, providing full-spectrum consulting, technology and business process outsourcing services differentiated by a Business Outcomes-based business model. Driven by the philosophy of 'Accountable for Clients" Business' powered by iTOPS (Integrated Technology and Operations) platforms, iGATE provides effective solutions to over 184 Fortune 1000 clients globally across verticals including Insurance and Healthcare, Life Sciences, Banking and Financial Services, Manufacturing, Retail, Logistics and Distribution, Communications, Energy and Utilities, Media, Entertainment, Leisure, Travel, and Public Sector and Independent Software Vendors.
Location : Jobs in Raipur, Chhattisgarh
Experience : 1-3 years (Jobs for 1 Year Experience)
Job Description :
Responsible for providing service assurance to Reliance Web Store Users.
Resolving application related issues of Lotus Notes, LAN, Printer, Scanner and troubleshooting, Network monitoring.
Installation and configuration of business application software (i.e. MS Windows XP/Vista, MS Office XP/2007, Lotus Notes, Internet Explorer, Antivirus)
Log incidents to different 3rd party suppliers and constantly chase up for updates and quicker resolutions to minimize the overall downtime and to have overall greater productivity.
Taking care of the various project escalations, timely call resolution within the SLA.
Shortlist Process.
Desired:
Skills Required-
Technical - Experience in Hardware & Desktop level support , Web-Browser , Antivirus Clients , Email Clients Lotus Notes , OS like Windows xp/7, Knowledge/Exp in SAP.
Functional- Good Communication Skills.
Qualification - Any Graduate/ 3yrs Diploma.
Desired Candidate Profile:
Good Experience in Hardware Maintenance, Desktop Level Support,Networking , Outlook 2003/2007.
Hands on experience in trouble shooting both Hardware & Software related Problems
Should have knowledge/experience in SAP
Hands on experience in Installation & troubleshooting of Desktops, Laptops, Printer, & Windows based applications
Knowledge on any helpdesk management tool/remote support tool like PC anywhere etc, Vendor management and escalation knowledge.
Good Knowledge on OS like Windows etc.
Good Interpersonal skills & customer support attitude
** Must have a Bachelors degree
Must have a stable career background.
->Categorised under Desktop Support Jobs
How to Apply: Send in your resumes to
Suchorita.Dey@igate.com
About us: iGATE is a ~$1 billion organization, providing full-spectrum consulting, technology and business process outsourcing services differentiated by a Business Outcomes-based business model. Driven by the philosophy of 'Accountable for Clients" Business' powered by iTOPS (Integrated Technology and Operations) platforms, iGATE provides effective solutions to over 184 Fortune 1000 clients globally across verticals including Insurance and Healthcare, Life Sciences, Banking and Financial Services, Manufacturing, Retail, Logistics and Distribution, Communications, Energy and Utilities, Media, Entertainment, Leisure, Travel, and Public Sector and Independent Software Vendors.Location : Jobs in Raipur, Chhattisgarh
Experience : 1-3 years (Jobs for 1 Year Experience)
Job Description :
Responsible for providing service assurance to Reliance Web Store Users.
Resolving application related issues of Lotus Notes, LAN, Printer, Scanner and troubleshooting, Network monitoring.
Installation and configuration of business application software (i.e. MS Windows XP/Vista, MS Office XP/2007, Lotus Notes, Internet Explorer, Antivirus)
Log incidents to different 3rd party suppliers and constantly chase up for updates and quicker resolutions to minimize the overall downtime and to have overall greater productivity.
Taking care of the various project escalations, timely call resolution within the SLA.
Shortlist Process.
Desired:
Skills Required-
Technical - Experience in Hardware & Desktop level support , Web-Browser , Antivirus Clients , Email Clients Lotus Notes , OS like Windows xp/7, Knowledge/Exp in SAP.
Functional- Good Communication Skills.
Qualification - Any Graduate/ 3yrs Diploma.
Desired Candidate Profile:
Good Experience in Hardware Maintenance, Desktop Level Support,Networking , Outlook 2003/2007.
Hands on experience in trouble shooting both Hardware & Software related Problems
Should have knowledge/experience in SAP
Hands on experience in Installation & troubleshooting of Desktops, Laptops, Printer, & Windows based applications
Knowledge on any helpdesk management tool/remote support tool like PC anywhere etc, Vendor management and escalation knowledge.
Good Knowledge on OS like Windows etc.
Good Interpersonal skills & customer support attitude
** Must have a Bachelors degree
Must have a stable career background.
->Categorised under Desktop Support Jobs
How to Apply: Send in your resumes to
Suchorita.Dey@igate.com
