IndusInd Bank Hiring Phone Banking Officers (IndusInd Bank Careers)
Job Location : Jobs in Chennai
Experience: 6 Months -5 yrs (Jobs for 6 Months Experience)
Job Description :
Walk in for Phone Banking Officers
Graduation : Graduate (Any Stream)
Language Proficiency
English, Hindi (Mandatory)
Job Role :
Attend inbound calls and resolve customer queries/request/complains
Raise customers request /complaints on their behalf in the CRM tool
Generate leads and educate customers about new products & their benefits
Maintain and adhere to compliance guidelines
Capture problem indicators, highlight and suggest improvement
Adherence to the monthly score card parameters including quality, efficiency and accuracy
Maintain adequate knowledge levels on products, processes and systems used
Ensure sales target are met
Desired:
Smart Graduates with minimum 6 months of experience in inbound calls / customer service.
Key Skills :
Excellent verbal communication skills
Good problem solving skills
Ability to comprehend, capture as well as interpret basic customer information
Ability to work under pressure
Strong customer service focus
Telephone etiquette
Knowledge of banking/cards preferred
->Categorised under Customer Service Jobs
Walkin Dates:- 12th May to 16th May 2014
Time:- 10.00 AM to 5 PM
On Saturday 17th May 10.00 AM to 2.00 PM
Location:- Karapakkam ( Chennai)
IndusInd Bank, Karapakkam Office,
Door No. 69, Eshwaran Street,
Old Mahalipuram Road, Muthamiz Nagar,
Karapakkam, Chennai, Chennai - 600096
Job Location : Jobs in ChennaiExperience: 6 Months -5 yrs (Jobs for 6 Months Experience)
Job Description :
Walk in for Phone Banking Officers
Graduation : Graduate (Any Stream)
Language Proficiency
English, Hindi (Mandatory)
Job Role :
Attend inbound calls and resolve customer queries/request/complains
Raise customers request /complaints on their behalf in the CRM tool
Generate leads and educate customers about new products & their benefits
Maintain and adhere to compliance guidelines
Capture problem indicators, highlight and suggest improvement
Adherence to the monthly score card parameters including quality, efficiency and accuracy
Maintain adequate knowledge levels on products, processes and systems used
Ensure sales target are met
Desired:
Smart Graduates with minimum 6 months of experience in inbound calls / customer service.
Key Skills :
Excellent verbal communication skills
Good problem solving skills
Ability to comprehend, capture as well as interpret basic customer information
Ability to work under pressure
Strong customer service focus
Telephone etiquette
Knowledge of banking/cards preferred
->Categorised under Customer Service Jobs
Walkin Dates:- 12th May to 16th May 2014
Time:- 10.00 AM to 5 PM
On Saturday 17th May 10.00 AM to 2.00 PM
Location:- Karapakkam ( Chennai)
IndusInd Bank, Karapakkam Office,
Door No. 69, Eshwaran Street,
Old Mahalipuram Road, Muthamiz Nagar,
Karapakkam, Chennai, Chennai - 600096
