Zoomin Online India Pvt. Ltd Hiring Freshers
About us: Zoomin.com is a leading online Photo Superstore that enables customers to store, share, and print their digital photos - easily and affordably. ZoomIn allows customers around the world to upload unlimited photos and securely share them for free, with friends and family. They can order photo prints or personalize gifts with their favourite photos, a theme and message - delivered to any location anywhere in the world. If it has a postal code it will be delivered. ZoomIn"s photo prints and gifts are of the highest professional quality, using world class technology and infrastructure.
Job Location : Walkins in Mumbai
Experience: 0 -3 yrs (Freshers Walkin)
Job Description :
Customer Service Associate - Email & Chat
Provide delightfully friendly and helpful resolutions to customer queries by email and live chat.
Triage support issues and work with the engineering and production teams to promptly resolve them.
Take ownership and be individually responsible for each customer interaction.
Work with our in-house customer management tools to document each interaction and resolution.
Be responsible for individual and team service quality metrics.
Desired:
An ideal candidate would have a minimum of 1 - 2 yrs Customer Service experience in the service industry, preferably with an online consumer service company.
Mandatory Candidate Skills:
Technical:
Excellent written communication skills in English
Computer savvy with frequent exposure to the Internet
Behavioral:
Self-driven customer service champion
Focused on result-oriented action
Collaborative team attitude
Flexibility in working stretched hours
->Categorised under Customer Service Jobs
Walk in on Weekdays (Monday - Friday, 11:00 am - 5:00 pm) to the following address:
ZoomIn Online India Pvt. Ltd.
Jetha Compound, Opp. Nirmal Park,
Dr. B. R. Ambedkar Marg, Nr. Vicky Bar,
Byculla(E), Mumbai 400 027,
Maharashtra (India).
022 - 23787657
About us: Zoomin.com is a leading online Photo Superstore that enables customers to store, share, and print their digital photos - easily and affordably. ZoomIn allows customers around the world to upload unlimited photos and securely share them for free, with friends and family. They can order photo prints or personalize gifts with their favourite photos, a theme and message - delivered to any location anywhere in the world. If it has a postal code it will be delivered. ZoomIn"s photo prints and gifts are of the highest professional quality, using world class technology and infrastructure.
Job Location : Walkins in Mumbai
Experience: 0 -3 yrs (Freshers Walkin)
Job Description :
Customer Service Associate - Email & Chat
Provide delightfully friendly and helpful resolutions to customer queries by email and live chat.
Triage support issues and work with the engineering and production teams to promptly resolve them.
Take ownership and be individually responsible for each customer interaction.
Work with our in-house customer management tools to document each interaction and resolution.
Be responsible for individual and team service quality metrics.
Desired:
An ideal candidate would have a minimum of 1 - 2 yrs Customer Service experience in the service industry, preferably with an online consumer service company.
Mandatory Candidate Skills:
Technical:
Excellent written communication skills in English
Computer savvy with frequent exposure to the Internet
Behavioral:
Self-driven customer service champion
Focused on result-oriented action
Collaborative team attitude
Flexibility in working stretched hours
->Categorised under Customer Service Jobs
Walk in on Weekdays (Monday - Friday, 11:00 am - 5:00 pm) to the following address:
ZoomIn Online India Pvt. Ltd.
Jetha Compound, Opp. Nirmal Park,
Dr. B. R. Ambedkar Marg, Nr. Vicky Bar,
Byculla(E), Mumbai 400 027,
Maharashtra (India).
022 - 23787657
