IBM Walkin for Freshers (IBM Careers)
Job Location : Walkins in Gurgaon
Experience: 0-4 yrs (Freshers Walkin)
Job Description
Designation: -Technical Support Associate - Service Desk Delivery (TSC) VOICE PROCESS
Job Description:
Providing Voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls regarding technical issues for end users.
# Remote Infrastructure support delivery
# perform problem cause analysis
# Resolve routine customer problem
# Ability to Identify Opportunity & Implement Process Improvements
# has technical experience and skills in the areas of problem determination, creativity and analysis.
# Ability to meet a set of defined account agent productivity measurements.
# Understanding of operating systems
Desired Profile
Eligibility Criterion
# Freshers/ (Experienced up to 4yrs)
# Btech /BE ( except IT and CS stream )
# Bachelor's Degree/ Diploma (12+3) -15 Years education Mandatory.
# Fluency in Communications Skills (both spoken and written)/ soft skills
# Excellent Communication skills
Additional Information
# working in Rotational shifts is a mandate. Candidates applying and selected for the job will be expected to work in Rotational shifts - including evening and night shifts. Shifts will 24x7 in nature and can vary depending on geographies supported.
Contact Person: - Deepti Panjabi
MANDATORY DOCUMENTS TO BE CARRIED WITH THE CANDIDATES
Updated Resume
Copy of this Job Posting is Mandatory
Photo Id proof (PAN Card or Passport or Voter's Card or Driving License or Adhar card) Original
Timings: - 11.00am to 04.00PM
Venue Details: -
IBM India Private Limited, Unitech Cyber Park
SEctor - 39 . Gurgaon - 122001
Job Location : Walkins in Gurgaon
Experience: 0-4 yrs (Freshers Walkin)
Job Description
Designation: -Technical Support Associate - Service Desk Delivery (TSC) VOICE PROCESS
Job Description:
Providing Voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls regarding technical issues for end users.
# Remote Infrastructure support delivery
# perform problem cause analysis
# Resolve routine customer problem
# Ability to Identify Opportunity & Implement Process Improvements
# has technical experience and skills in the areas of problem determination, creativity and analysis.
# Ability to meet a set of defined account agent productivity measurements.
# Understanding of operating systems
Desired Profile
Eligibility Criterion
# Freshers/ (Experienced up to 4yrs)
# Btech /BE ( except IT and CS stream )
# Bachelor's Degree/ Diploma (12+3) -15 Years education Mandatory.
# Fluency in Communications Skills (both spoken and written)/ soft skills
# Excellent Communication skills
Additional Information
# working in Rotational shifts is a mandate. Candidates applying and selected for the job will be expected to work in Rotational shifts - including evening and night shifts. Shifts will 24x7 in nature and can vary depending on geographies supported.
Contact Person: - Deepti Panjabi
MANDATORY DOCUMENTS TO BE CARRIED WITH THE CANDIDATES
Updated Resume
Copy of this Job Posting is Mandatory
Photo Id proof (PAN Card or Passport or Voter's Card or Driving License or Adhar card) Original
Interview Date & Time: -
Walkin Interview from 3rd June to 7th June from 11 AMTimings: - 11.00am to 04.00PM
Venue Details: -
IBM India Private Limited, Unitech Cyber Park
SEctor - 39 . Gurgaon - 122001
