Yes Bank Hiring Assistant Managers
Job Location : Gurgaon Jobs
Openings: 4
Experience: 3-7 yrs
Job Description :
The person will be responsible for smooth day to day operations of all Retail Liabilities related activities through active coordination and execution of the core tasks i.e. i.e. Account document verification, follow-up with branches on pending items, account opening, life-cycle management, account closure, deliverables management etc.
Job Responsibilities:
Verify transactions as per the agreed service standards & approved procedures;
Highlight any internal errors committed by the team & take necessary action
Verify & publish various MIS, business newsletters, management reports, presentations as per business requirements;
Ensure effective customer service;
Maintain & update error ratchet, customer complaints tracker along with a corrective & preventive action plan;
Escalate any issues/complaints to the business head in a timely manner;
Ensure comprehensive compliance with all regulatory and statutory requirements as relevant for various product and services;
Participate in launch/implementation of any new Products and Processes;
Formulate process improvement ideas/projects in the unit resulting in cost saves or productivity improvements.
Ensure that processes laid down are followed in case of contingency.
Support the unit managers in preparation of any audit related deliverables i.e. internal / external, ISO, Regulatory, Statutory, etc. Attend to any audit findings and resolve them immediately;
Conduct customer satisfaction survey in consultation with the business head & ensure that actions plans devised plan based on the feedback received are executed on a timely manner;
Be aware of ISO 9001:2000 standards & meet/exceed set quality parameters conforming to the standards;
Maintain personal & team discipline (timings, attendance etc) in the office;
Act as an effective back up in the absence of peers handling other processes with in the same team.
Desired Profile:
Qualifications, Experience & Skills:
Qualifications:
Graduate/Postgraduate, or MBA or CA from a recognized university/premium business school.
Experience:
Graduate/M.com with 3-6 years of experience or MBA/CA with 2-4 years of experience in Retail Liabilities operations.
Knowledge of Flex cube KYC requirements and deliverables management will be an added advantage.
Computer Skill
Fully conversant with MS-Office
Experience in system automation will be considered an added advantage.
Other Skills
Excellent Business communication Skills.
Good Numerical, analytical, and interpersonal skills.
Good networking and relationship skills
The candidate should possess self initiative, should be well organized with high Energy levels.
Should be open to working flexi hours.
How to Apply: Send your resumes to
deepti.shukla.ext@yesbank.in
Job Location : Gurgaon Jobs
Openings: 4
Experience: 3-7 yrs
Job Description :
The person will be responsible for smooth day to day operations of all Retail Liabilities related activities through active coordination and execution of the core tasks i.e. i.e. Account document verification, follow-up with branches on pending items, account opening, life-cycle management, account closure, deliverables management etc.
Job Responsibilities:
Verify transactions as per the agreed service standards & approved procedures;
Highlight any internal errors committed by the team & take necessary action
Verify & publish various MIS, business newsletters, management reports, presentations as per business requirements;
Ensure effective customer service;
Maintain & update error ratchet, customer complaints tracker along with a corrective & preventive action plan;
Escalate any issues/complaints to the business head in a timely manner;
Ensure comprehensive compliance with all regulatory and statutory requirements as relevant for various product and services;
Participate in launch/implementation of any new Products and Processes;
Formulate process improvement ideas/projects in the unit resulting in cost saves or productivity improvements.
Ensure that processes laid down are followed in case of contingency.
Support the unit managers in preparation of any audit related deliverables i.e. internal / external, ISO, Regulatory, Statutory, etc. Attend to any audit findings and resolve them immediately;
Conduct customer satisfaction survey in consultation with the business head & ensure that actions plans devised plan based on the feedback received are executed on a timely manner;
Be aware of ISO 9001:2000 standards & meet/exceed set quality parameters conforming to the standards;
Maintain personal & team discipline (timings, attendance etc) in the office;
Act as an effective back up in the absence of peers handling other processes with in the same team.
Desired Profile:
Qualifications, Experience & Skills:
Qualifications:
Graduate/Postgraduate, or MBA or CA from a recognized university/premium business school.
Experience:
Graduate/M.com with 3-6 years of experience or MBA/CA with 2-4 years of experience in Retail Liabilities operations.
Knowledge of Flex cube KYC requirements and deliverables management will be an added advantage.
Computer Skill
Fully conversant with MS-Office
Experience in system automation will be considered an added advantage.
Other Skills
Excellent Business communication Skills.
Good Numerical, analytical, and interpersonal skills.
Good networking and relationship skills
The candidate should possess self initiative, should be well organized with high Energy levels.
Should be open to working flexi hours.
How to Apply: Send your resumes to
deepti.shukla.ext@yesbank.in
