Ericsson Hiring Freshers (Ericsson Careers)
About us: At Ericsson we use innovation to empower people, business and society. We envisage a Networked Society that is sustainable, and where everything that can benefit from a connection will have one. Our mobile and fixed networks, multimedia solutions and telecom services make a real difference to people’s lives, and the world we live in.
Location : Bangalore
Job Description :
Support Engineer - Customer Support
Responsibilities & Tasks
Customer Issue handling
Handling of proactive support
Software Update Management (SUM) handling
Knowledge Management Tool (KCS) Coaching
Remote Service Gateway (RSG) Coaching
Position Qualifications
Core Competences:
Negotiation & Argumentation skills
Administrative Skills
Planning & Organizing skills
Problem solving & strategic thinking
Presentation & communication skills
Software support
Network level competence
Delivering Results & Meeting Customer Expectations
Analyzing
Presenting & Communicating Information
Applying Expertise & Technology
Planning & organizing
Working with People
How to Apply -
Apply Here
Location : Bangalore
Job Description :
Support Engineer - Customer Support
Responsibilities & Tasks
Customer Issue handling
Handling of proactive support
Software Update Management (SUM) handling
Knowledge Management Tool (KCS) Coaching
Remote Service Gateway (RSG) Coaching
Position Qualifications
Core Competences:
Negotiation & Argumentation skills
Administrative Skills
Planning & Organizing skills
Problem solving & strategic thinking
Presentation & communication skills
Software support
Network level competence
Delivering Results & Meeting Customer Expectations
Analyzing
Presenting & Communicating Information
Applying Expertise & Technology
Planning & organizing
Working with People
How to Apply -
Apply Here
