Vodafone Hiring Freshers
Job Location : Ahmedabad, Gujarat
Experience: 0-1 Yrs
Job Description :
SKILL
1) Excellent written and verbal communication skills
2) Good influencing & persuasive skills
3) Good people managements skills, ability to coach/counsel
4) Service orientation
5) Number Driven Individual
6) Excellent Analytical skills
7) Ability to work in pressure situations
ROLE PURPOSE
• Handling team of 20 FTEs
• Performance management- monitoring , coaching and developing team members to help them achieve their KRA targets
• Process management – SLA, AHT and quality adherence
• Responsible for managing the financial KRAs for his/her team - absenteeism, advisor utilization % attrition
• Client interaction and crisis management
• Preparation of Team & process MI
How to Apply:
Apply Here
Job Location : Ahmedabad, Gujarat
Experience: 0-1 Yrs Job Description :
SKILL
1) Excellent written and verbal communication skills
2) Good influencing & persuasive skills
3) Good people managements skills, ability to coach/counsel
4) Service orientation
5) Number Driven Individual
6) Excellent Analytical skills
7) Ability to work in pressure situations
ROLE PURPOSE
• Handling team of 20 FTEs
• Performance management- monitoring , coaching and developing team members to help them achieve their KRA targets
• Process management – SLA, AHT and quality adherence
• Responsible for managing the financial KRAs for his/her team - absenteeism, advisor utilization % attrition
• Client interaction and crisis management
• Preparation of Team & process MI
How to Apply:
Apply Here
