CSS Corp Hiring Freshers

CSS Corp Hiring Freshers (CSS Corp Careers )

Job Location : Jobs in Chennai

Experience : 0 -1 yrs (Freshers Jobs 2014-15)

Job Description :
Designation : Support Engineer or Senior Support Engineer or Application Engineer.


JOB SPECIFICATIONS:
Technical Skills:
Basic networking concepts will be added advantage
Should possess basic understanding of Operating Systems
Soft Skills:
Ability to express precisely and with clarity
Excellent Verbal & Written English Communication skill
Excellent Listening & Probing skills
Excellent customer orientation and grasp of customer service
Exhibit strong interpersonal skills, positive, pleasant, respectful and customer focused
Must have good organizational and prioritizing skills
Excellent Logical troubleshooting and Problem solving skills
ROLES AND RESPONSIBILITIES
Assist customers to troubleshoot by providing a consultative approach to problem solving.
Respond to called-in inquiries from clients regarding their products and related services
Maintain high level adherence and compliance towards policies, process and procedures.
Provide exceptional customer service at all times
OTHER INFORMATION
Quality focus, result & goal orientation in a group situation, and commitment to customer delight are a must
Willing to work in night shifts
Willing to provide 24/7 support
Educational Qualification:
Any Graduate / 3 Years Diploma
Without Backlogs

Desired Profile
Must possess excellent oral and written communication,E-mail,Chat skills in English
Flexible to work in 24/7 environment.
Excellent Listening & Probing skills
Excellent customer orientation and grasp of customer service
Exhibit strong interpersonal skills, positive and customer centric approach

Mention the Name of the Recruiter to be K.Pavithra in the resume

How to Apply: Contact HR Person: : Miss.K.PAVITHRA -9003067051
Note: Call Miss.K.Pavithra for fixing up an Interview time, also Mention Pavithra - HR on the top of your resume


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